Updated: October 19, 2021
Colavoground, Inc.

Privacy Policy


1. Introduction

Colavoground, Inc. ("Colavoground", “Colavosalon”, "we" or "us") provides this Privacy Policy to inform users ("you" or "Users") of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from Users of this website (the "Website") and all other products and services, including mobile applications, owned, controlled or offered by Colavoground, and all content offered as a part thereof (the "Services"). This Privacy Policy may be updated from time to time for any reason, at our sole discretion. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Website. You are advised to consult this Privacy Policy regularly for any changes. By using or accessing the Website or the Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. This Privacy Policy is incorporated into, and considered a part of, Colavoground's Terms of Service, currently located at http://privacy.colavosalon.com/book_privacy_en.html for all Users and http://privacy.colavosalon.com/stipulation_en.html for Professionals. Each capitalized term used but not defined in this Privacy Policy shall have the meaning given to such term in the Terms of Service.

For clarity, "you" or "Users" of the Services may be "Clients", including anyone seeking hair and beauty or "Professionals", including stylists; hair and beauty professionals; merchants; salons; and any employee of such merchants or salons (whether or not such employee independently registered for the Services).

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at help@colavo.kr.


2. What Personal Data We Use

The company collects the minimum amount of personal information necessary to provide services by varying the purpose of collection, items, retention and use period of personal information according to the services provided as follows.

Membership registration and service use

Purpose Required Optional Period of use
Statistics on service use Sales, contribution to sales by service, payment method, customer sales, type of sales From collection date to membership withdrawal
User invitation Name, Mobile phone number, manager permission From collection date to membership withdrawal
Reservation service Salon customer name, mobile phone number, reservation details From collection date to membership withdrawal
Identification Mobile phone number From collection date to membership withdrawal
Find password Email address From collection date to membership withdrawal
Membership registration and user identification Email address, password, name, mobile phone number, salon name, service area, salon address, holidays, business hours (reservation required), salon monthly target sales Detailed address, currency, time zone From collection date to membership withdrawal
Inquiry response and customer service Email address, Inquiries From collection date to membership withdrawal
Customer Relationship Management (CRM) Salon customer visit time, profile (gender), treatment memo, propensity, treatment photo, purchase service, occupation, name, email address, mobile phone number, date of birth, beauty chart, anniversary, address From collection date to membership withdrawal
Development and operation of recommendation service (*not personally identifiable) Salon customer visit time, profile (gender), treatment memo, propensity, treatment photo, purchase service, occupation, name, email, phone number, date of birth, beauty chart, anniversary, address From collection date to membership withdrawal


3. Processing Your Personal Data

Personal Data: We collect personal data from you when you voluntarily choose to register with Colavosalon, when you use the Services, and when you send Colavosalon or Users information or communications in connection with your use of the Services. We use the personal data that we collect in order to provide and improve our Services, and as otherwise set forth in this Privacy Policy and in our Terms of Service. Examples of personal data may include, but are not limited to, first name, last name, business name and information, address, email address, telephone number, birth date, social security number, appointment information, location, IP address, billing and credit card information, as well as any other non-public information that may be associated with or linked to any of the foregoing data.

Third Party Personal Data: We may also collect personal data from you about certain third parties (e.g., Professionals may provide information about Clients, or Clients may provide information about Professionals), and from certain third parties about you. We use this personal data that we collect in order to provide and improve our Services, facilitate communication between you and such third parties, and as otherwise set forth in this Privacy Policy, the End User License Agreement in mobile applications, and in our Terms of Service. You warrant to Colavosalon that any personal data you provide us about any third party individuals was obtained by you with full consent from such third party, and that such third party has not communicated to you that they wish to opt out of receiving communication from Colavosalon or having Colavosalon collect information about such third party.

Use of Personal Data: Colavosalon uses the personal data you provide in a manner that is consistent with this Privacy Policy or with any applicable service-specific agreement. If you provide personal data for a certain reason, we may use the personal data in connection with the reason for which it was provided. For instance, we will use the personal data you input during the registration process to administer access to the Services and, if applicable, publish information about Professionals on the Website or Services. We may also use the information Professionals submit about Clients or affiliated Professionals to send Clients and Professionals emails or SMS messages at such Client's or Professional's direction via the Services. We may also contact Clients to tell them about products and services that Professionals may offer and to further promote Professionals and the Services. We may send Users marketing communications. We will give Users the opportunity to opt out of receiving communications from Colavosalon. Colavosalon and its affiliates also use Users' personal data and other personally nonidentifiable information collected through the Services to help us improve the content and functionality of the Website and Services, to better understand the Users of our Services, and to improve our Services.

Personally Non-Identifiable Information: We may collect personally non-identifiable information from you at the time of registration, or when you choose to use certain of our Services. This information is not, by itself, sufficient to identify or contact Users. Examples include but are not limited to demographic data, age, education level, profession, geographic location or gender. Colavosalon may store such information, or it may be included in databases owned and maintained by Colavosalon's affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Website and the domain names of our visitors' Internet service providers. It is important to note that no personal data is available or used in this process.

Passively Collected Information: When you interact with us through the Services, we receive and store certain additional, personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, date and time of page views, location information associated with your IP address, your interactions to an ad delivered by us or our ad technology partners and other anonymous statistical data involving your use of the Website and/or our services.

Aggregated Personal Data: In an ongoing effort to better understand our Users, we might analyze the personal data that is provided through the Services in aggregate form. This aggregate information does not identify Users personally. We may share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Cookies, Web Beacons and Log Files: In operating this Website and the Services, we may use technologies such as cookies, web beacons and log files. A cookie is a piece of information that the computer that hosts our Website gives to your computer when you access a website. A web beacon is an electronic file that signals when a webpage, advertisement, video, other content, an email or newsletter has been viewed. Log file information is automatically reported by your browser or mobile application each time you access the Website or our Services. Our cookies, web beacons and log files help provide additional functionality to the Website and Services and help us analyze Website and Services usage more accurately.

Additional Tracking: We may, either directly or through third party companies and individuals we engage to provide services to us, also track your use of our Website and the Services for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, as well as to enable you to use and access the Services and pay for your activities on the Website and through the Services. We may also, either directly or through third party companies and individuals we engage to provide services to us, track your behavior on our own Services to market and advertise our services to you on the Platform and third party websites. Third parties that use cookies and other tracking technologies to deliver targeted advertisements on our Services and/or third party websites may offer you a way to prevent such targeted advertisements by opting-out at the websites of industry groups such as the Network Advertising Initiative (http://www.networkadvertising.org/choices/) and/or the Digital Advertising Alliance (http://www.aboutads.info/choices/). Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Services – it just will not be tailored to your interests.

Google AdWords: This Website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site or to similar audiences online. It could mean that we advertise to previous visitors who have browsed on our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Google may include in-ads notice labels to disclose interest-based advertising to their users. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Website. Any data collected will be used in accordance with our own privacy policy and Google's privacy policy. Google reserves the right to display to users which remarketing lists users are on, along with the corresponding domain name. You can set preferences for how Google advertises to you using the Google Ad Preference Manager (https://www.google.com/settings/ads/onweb/), and you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Sharing Information: We use the information we collect from our Services to provide, maintain, protect and improve them, to develop new services, and to protect Colavosalon and our Users. We also use this information to offer you tailored content – like giving you more relevant search results and ads. We won't share Users' personal information with anyone except for the situations listed below or unless we specifically inform you and give you an opportunity to opt out of our sharing your personal information.

We may share your personal information with:

○   In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

○   When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our Users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce the Terms of Service or other agreements or policies.

○   In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We will not share your personal data:

Children: The Website and our related Services are not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using the Website and our related Services, you are representing that you are at least 18.

Links to Other Websites: This Privacy Policy applies only to this Website and the Services and not to any third-party sites.

Security: We take precautions to ensure the security of your information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using the Website and our related Services, this information will travel through third party infrastructures which are not under our control.

We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other Users of the Website. You should never transmit personal or identifying information to other Users. If you suspect someone is trying to obtain your personal data by impersonating us or misleading you or other members of our community about such person's relationship to us or to our Services, please contact us at help@colavo.kr.

Do Not Track: Your browser setting may allow you to automatically transmit a "Do Not Track" signal to websites and online service you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, Colavosalon does not respond to "Do Not Track" signals or other mechanisms from a visitor's browser. If, in the future, we create a program or protocol to respond to such web browser "Do Not Track" signals, we will inform you of the details of that protocol in this Privacy Policy. To find out more about "Do Not Track," please visit https://www.allaboutdnt.com.

California Privacy Rights: Users who are California residents may request and obtain from us once a year, free of charge, certain information about the personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to help@colavo.kr.

Opt-Out Policy: If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. Please contact us as specified above.

Deleting Data: Accounts: If you would like to delete your account, please submit your request in writing to help@colavosalon.com. Deleting your account removes all data you store in the Colavosalon service. This action must be confirmed via your Colavosalon account and cannot be undone.

Changes to the Privacy Policy: Colavosalon may change its Privacy Policy from time to time, and in Colavosalon's sole discretion. Colavosalon encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of the Services after any change in this Privacy Policy will constitute your acceptance of such change.


Copyright © 2017 Colavoground, Inc. All rights reserved.